USB-UIRT Forum

by **alexaa** » Sat Apr 08, 2006 10:32 am

I recently purchased a USB-IRT and it has been working with Beyond-TV and my Scientic Atlanta cable box until last night. I downloaded imhelper and when I run I get the following error message:

"Unable to connect to USB-IRT device. Please ensure device is connected to the computer!"

I have checked and the device is connected to the computer. The red led in the front of the USB-IRT blinks intermittently, so I know it must be connected.

Do I have a broken USB-IRT or is it another problem?

Thanks

by **jrhees** » Mon Apr 10, 2006 2:43 pm

This is an indication that the Windows driver is not properly installed. Please check in Device Manager to verify there are no warnings listed by the "USB-UIRT Device".

-Jon

by **alexaa** » Thu Apr 20, 2006 1:32 am

Hi Jon.

The USB-UIRT stopped working again. How should I reinstall the drivers so they stay installed?

Thanks

by **alexaa** » Thu Apr 20, 2006 8:39 am

The device manager show now problems in the USB area. I do not see the USB-UIRT listed in that area either.

USB-UIRT Forum

USB-IRT stopped working

USB-IRT stopped working

stopped again.

Device Manager

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