USB-UIRT crashes Orb set-up

[Rip]

Now, I know the short answer will be to contact Orb however, it's not really that straightforward.

I have tried to set up Orb up on 3 different PCs (one a virgin PC with just XP installed) and on all 3 the Orb set-up program crashes when I attempt to 'learn' from the USB-UIRT.

Orb detects the USB-UIRT OK and wants to use it.
Orb recommend the USB-UIRT as the IR blaster of choice so it does work with Orb.
My USB-UIRT works OK with other programs.

So, what could be causing this crash? It's fine until I press a button on my remote for it to learn and then I get the crash.

I'm mystified as to why this is happening to me and seemingly no-one else.

I'm using the latest drivers and the only common elements between the 3 PCs are the USB-UIRT and Orb.

What can I check or change to prevent this?

Could it be hardware? I'll gladly try another USB-IRT if it's a possibility.
Is it perhaps because I'm using the 'w/additional 56KHz IR Sensor' version?

All thoughts much appreciated.

[conradm6]

I am having the same problem and can't figure it out. I also have not been able to find any information on the orb forums on why it is doing this. Please let me know if you figure it out.

I am trying to get to the bottom of the problem in this forum if it helps:

http://forums.orb.com/viewtopic.php?t=1 ... sc&start=0

[Zuldan]

Have either of you managed to resolve this issue? I'm having the exact same issue aswell.

I'm using Windows XP (32bit). Going to try Vista (32bit) tonight to see if it makes a difference.