USB-UIRT will not send

[Yager]

I tested USB-UIRT when I received it 2 week ago OK

Today after learning Onkyo stereo remote in Girder, I can't send IR
Tried restart of XP-pro but still can't send IR

What is wrong
Using Girder 3.3.1

[jrhees]

Yager,

Can you give me more details? When you test a command in Girder does the USB-UIRT LED light up? Are you able to receive IR commands?

Is the Girder USB-UIRT plugin enabled?

-Jon

[Yager]

The LED on USB-UIRT don't light on send
Driver is enabled
It do receive. Girder jumps to the IR command when button on remote is pressed
When I test command, I see "clicked sent " at bottom of Girder

Tried learning in plugin window, OK but test button did not send

[jrhees]

Yager,

If you see 'clicked sent' in the status bar, that indicates that you successfully sent a *mouse click* to Windows...! You need to check that your command is assigned to the USB-UIRT plugin (make sure the Plugins tab comes up and "USB-UIRT Plugin" is highlighted).

-Jon

[Yager]

Interesting
I test command that I learned inside plugin settings window. I get
ERR no command to TX
I test command that I learned using learn button on Girder main screen, I get
Clicked sent

How do I assign it to USB-UIRT to transmit

[jrhees]

OK, first of all let me explain the difference between learning a command using the 'LEARN' button on Girder's main screen vs. using the 'Learn' button in the Plugin Settings Window (they're different!).

When using the LEARN button on Girder's main screen, you are asking Girder to learn an IR event so that when you press the same button again on your remote, is will cause the highlighted command to execute. What this does *not* do is learn the button to transmit IR.

When learning a remote code in the Plugin Settings window, you are asking the USB-UIRT plugin to 'record' an IR signal and learn all of the details about the signal so that later the USB-UIRT can *transmit* the exact code again.

If you're seeing 'ERR No command to TX', my guess is that you were not successful in learning a button. So try this again:

1. Go into the plugin Setting Window
2. Press the LEARN button.
3. Aim your remote about 4 inches away from the USB-UIRT at a spot just to the left of the RED LED.
4. PRESS AND HOLD a button to be learned on your remote.
5. You should see the learn progress bar on the screen go all the way to 100% and the learn dialog will automatically go away.
6. At this point, the Plugin Settings screen will have a hex-numerical code in the 'Code1' box (and may have another in the 'Code2' box).
7. Press the 'Test' button to see if your code works.

Please let me know how this goes,

-Jon

[Yager]

I can learn inside plugin window
When I push test button, I don't see LED blink and TV don't turn off

[jrhees]

Yager,

Some things to check when pressing the 'Test' button:

1. Is there a code in the 'Code1' box? If so, can you cut and paste it to your reply?
2. What is the repeat count setting? Set it to something like 10 for starters.
3. Have you turned off the 'LED blink on transmit' option under the 'Configuration' button?

-Jon

[Yager]

More wierdness today

1 today it will not learn in plugin settings window. Tried new batteries and restart of XP-pro. LED was lit when attempt to learn,
2 repeat is at default 4
3 I didn't change anything in configuration button

Just for grins, after failing to learn in plugin settings window, I tried learn button on Girder main screen and I see Captured IR code 431D141504F0

[jrhees]

Whan you try to learn in Plugin settings window, do you see the progress bar move at all?

You may want to adjust the position of the remote. Too close or too far will prevent the carrier frequency from being detected, which will cause the learn progress to never reach 100%

-Jon

[Yager]

no movement at all. No indication in learn window
Tried different distances

Was able to learn when I received USB-UIRT couple week ago but not now. It is like something failed inside since then

[jrhees]

Yager,

Can you please email me at support@usbuirt.com and lets work on getting you a replacement in case the unit you have is defective...

Thanks!

-Jon