usb-uirt failed to be recognized.

[simon]

When I plugged in the device my XP computer said unknown USB device instead of recognizing it as USB-UIRT. I tried this on another computer and the same thing occurred. Is the device faulty?

Simon

[Guest]

Did you install the drivers?

[Guest]

Unfortunately the Hardware installation wizard won't install the drivers because it doesn't recognize the device. It calls it an unknown USB device rather than USB-UIRT as described in the installation instructions.

If I try to manually browse to where I unzipped them it claims the appropriate drivers aren't there, presumably because it has to match the name to the device.

I have had a reply from the support people at usbuirt telling me that it's most likely to be faulty so I am going to return it for a replacement.

[Guest]

I have the same problem.
Does anybody can help me?

[jrhees]

Please contact USB-UIRT support (support@usbuirt.com) and we'll look into this.

-Jon

[Guest]

All you have to do is try to plug it in few times and make sure it goes in firmly, some times it does not work from first time, contacts problem or something. I had same problem.

[Downunder]

I seem to be having the same problem when USBUIRT is installed for the first time it responds with "USB Device not Recognised", tried on three computers with the same result .... all running XP.

Tried to manually get it to load drivers, no luck ... any ideas please ?

[Downunder]

Jon,

Great support ! ..... we are now up and running.

Thankyou

[Guest]

Downunder,

What was your solution???

[oba01]

I am getting this message when going through the SageTV setup. The USB-UIRT shows up in the list of tuning plugins, but when selected, it shows the error:
Failed Setting Infrared Transmitter Port

I have uninstalled Girder (the only other thing I could think of that would be using the UIRT).
I have rebooted several times.
I have tried a different USB port.
It is plugged into the USB port on the motherboard.

Any help would be greatly appreciated. Thanks.

[oba01]

Well, I just rebooted since my last post and it appears to be working now. Please keep in mind that I rebooted multiple times before even posting. Is this typical, or could I have a bad unit?

Just thought I would post this for those who may have similar issues in the future.

Fyi, this is a dedicated box that only serves up SageTV to one client at this point.